Frequently asked questions
Welcome to our Frequently Asked Questions (FAQ) page! Here, you'll find answers to the most common inquiries about our services at Alex Paint & Body. Whether you're wondering about the repair process, insurance claims, or what documents we need to get started, we've got you covered. If you have any additional questions, feel free to reach out to our team for personalized assistance! We're here to make your experience as smooth as possible.
Do we work with insurance?
Yes! At Alex Paint & Body, we work with most major insurance companies to ensure a smooth and efficient claims process for your vehicle repairs. Our team is experienced in handling all the necessary documentation, helping you navigate the insurance process with ease while delivering high-quality repair services.
What do we need in order to repair a vehicle covered by insurance?
To begin repairs at Alex Paint & Body, we require the estimate provided by your insurance company and a signed authorization form. If they require a preliminary estimate, we can provide that. These documents ensure that we have the necessary approvals to proceed with the work and help streamline the repair process for you.
How long do repairs take?
The duration of repairs at Alex Paint & Body can vary based on several factors, including the extent of the damage, parts availability, and the current workload of our shop. Generally, minor repairs may take a few days, while more extensive work could take a week or longer. We strive to provide you with an estimated timeline when you bring in your vehicle, and we keep you updated throughout the repair process to ensure you know what to expect.
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